Ark Data Help

This section will help with guiding players that are having Ark data problems

Helping With Ark Data Issues

Keep in mind that players often use different terminology for things like obelisk/terminal/upload ect... So make sure you understand what they're referring to.

Player Can't See Their Data

If a player knows they should have something in their Ark data but cannot see it, you can use the .arkdata info command to give a short troubleshoot guide for resolving this bug. If none of those steps work, proceed below.

Step 1: Checking Their Data Via Command

.checkdata <player>

The <player> argument can be one of the following:

• A user mention "@user"

• Discord ID

• The person's Gamertag

• The person's Xbox ID (XUID)

In this example the user is mentioned, This will only work if the player has registered via .register

• If the cluster they're on isn't shown then there is Nothing in their Ark data.

• If the file size says 0 bytes then there is Nothing in their ark data.

Step 2: Try Clearing Cache

Use the .clearcache info command that will send them to This tutorial.

Step 3: They got Arked... it happens 😕

.step3